Privacy policy

Privacy Policy

RTJ Car Parts ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

RTJ Car Parts is operated by RTJ Autos Ltd.

Company Name: RTJ Autos Ltd
Company Registration Number: 11099338
VAT Number: 315572313
Registered Address: 2 Gorsey Mount Street, Stockport, SK1 3BU, United Kingdom
Email: info@rtjautos.co.uk
Telephone: 0161 706 0455

Information We Collect

When you place an order, contact us, or use our website, we may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Vehicle registration number or vehicle details (where provided for compatibility checks)
  • Payment information (processed securely through our payment providers)
  • Order history
  • Communications between you and us

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Verify product compatibility where requested
  • Process returns and warranty claims
  • Improve our products and services
  • Comply with legal and regulatory obligations

Payment Security

We do not store your full payment card details. Payments are processed securely through trusted third-party payment providers.

Sharing Information

We may share your information with:

  • Delivery companies and couriers
  • Payment processors
  • Website and ecommerce service providers
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve functionality, remember preferences, and help us understand how visitors use our website.

You can control cookies through your browser settings.

Data Retention

We retain information only as long as necessary to fulfil orders, provide support, comply with legal obligations, and resolve disputes.

Your Rights

Under UK data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: info@rtjautos.co.uk
Phone: 0161 706 0455

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.