Frequently Asked Questions (FAQ)

General Questions

Do you specialise in Saab parts?

Yes. RTJ Car Parts specialises in genuine and quality used Saab parts for a wide range of Saab models, including the Saab 9-3, 9-5, 900, 9000, 9-4X, 9-7X and other variants where parts are available.

Are your parts genuine Saab parts?

We supply genuine Saab parts, original equipment (OEM) parts, and carefully inspected used parts. Product descriptions will indicate the type and condition of each part.

Do you sell new and used parts?

Yes. We offer both new and used parts depending on availability.

Can you help identify the correct part for my vehicle?

Yes. If you are unsure which part you need, contact us with your vehicle details, registration number, VIN, or the original part number and we will do our best to assist.

What information should I provide when enquiring about a part?

Please provide:

• Vehicle registration number

• VIN (Vehicle Identification Number)

• Model and year

• Engine size

• Part number (if known)

• Photos where applicable

Orders & Delivery

Do you ship throughout the UK?

Yes. We deliver to customers across the United Kingdom.

Do you offer international shipping?

International delivery may be available for selected items. Please contact us before placing an order.

How long will delivery take?

Most orders are dispatched within 1–2 working days. Delivery times vary depending on location and courier services.

Can I track my order?

Where tracking is available, tracking details will be provided after dispatch.

What happens if my order arrives damaged?

Please contact us immediately and provide photographs of the damage so we can investigate and resolve the issue.

Returns & Refunds

Can I return a part if I ordered the wrong item?

Returns may be accepted in accordance with our Returns Policy. Parts must be returned unused and in their original condition.

What should I do if a part is faulty?

Contact us as soon as possible with details of the issue. We will review the matter and advise on the next steps.

How long does a refund take?

Approved refunds are usually processed within a few business days after the returned item has been received and inspected.

Saab Parts & Compatibility

How can I confirm a part will fit my Saab?

The safest method is to compare the part number or provide your VIN so compatibility can be checked.

Why do some Saab parts have different part numbers for similar vehicles?

Saab frequently updated components during production runs. Vehicles that appear identical may use different part numbers depending on year, engine, trim level or market.

Are Saab parts still available?

Yes. Many genuine, OEM and used Saab parts remain available through specialist suppliers and dismantlers.

Do you stock discontinued Saab parts?

We regularly source difficult-to-find and discontinued Saab components. Availability varies depending on demand and supply.

Can I use aftermarket parts on my Saab?

Many aftermarket parts work well, but quality can vary. Genuine or OEM-quality components are generally recommended for critical systems.

Saab Ownership & Repairs

Are Saab cars expensive to maintain?

Maintenance costs are generally comparable to many European vehicles. Costs can vary depending on model, age, condition and parts availability.

Are Saab cars reliable?

Many Saab owners report excellent reliability when vehicles are properly maintained and serviced regularly.

Are Saab parts difficult to find?

Routine service items are generally easy to source. Some specialist or discontinued parts may require additional sourcing time.

What are common Saab 9-3 problems?

Common issues reported by owners include:

• Coolant leaks

• Ignition cassette or ignition coil issues

• ABS or traction control warnings

• Suspension wear

• Electrical faults on older vehicles

What are common Saab 9-5 problems?

Common issues may include:

• Crankcase ventilation concerns on older models

• Ignition system faults

• Suspension wear

• Cooling system issues

• Age-related electrical problems

What is a Saab VIN and why is it important?

The VIN (Vehicle Identification Number) uniquely identifies your vehicle and helps ensure the correct parts are supplied.

Maintenance Questions

How often should I service my Saab?

Follow the manufacturer's maintenance schedule and service the vehicle regularly based on mileage and age.

How often should engine oil be changed?

Oil change intervals vary by model and engine type. Always use oil that meets Saab specifications.

Why is my Saab showing a low coolant warning?

Low coolant warnings may indicate:

• Coolant leaks

• Faulty reservoir tanks

• Sensor faults

• Cooling system issues

The vehicle should be inspected promptly.

Why is my ABS or traction control light on?

Common causes include:

• Wheel speed sensor faults

• Wiring issues

• ABS module faults

A diagnostic inspection is recommended.

Why is my Saab difficult to start?

Possible causes include:

• Battery issues

• Ignition system faults

• Fuel delivery problems

• Sensor failures

Professional diagnosis may be required.

Contact Us

Still need help?

If you cannot find the answer you're looking for, please contact us.

RTJ Car Parts

Email: info@rtjautos.co.uk

Telephone: 0161 706 0455

We are always happy to help Saab owners find the correct parts and information for their vehicles.